Effective Date: 01/11/2024

At LuxHaven.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details.
  • Account Information: Login credentials if you create an account on our website.
  • Browsing Information: IP address, browser type, device information, and pages visited on our website.
  • Transaction Information: Details of purchases made through our platform.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Improve your shopping experience.
  • Respond to inquiries and provide customer support.
  • Send promotional emails and updates about new products or offers (you can opt out at any time).
  • Ensure the security and functionality of our website.

3. How We Share Your Information

Your personal information may be shared with third parties only when necessary, such as:

  • Payment Processors: To securely process payments.
  • Shipping Providers: To deliver your purchases.
  • Legal Authorities: If required by law or to protect our rights.

We will never sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt out of marketing communications.

To exercise these rights, please contact us at info@luxhaven.ae.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@luxhaven.ae